Error states
Last updated
Last updated
The error states history page can be accessed from the tab on a system settings page:
Error states will be generated for many events such as
system online / offline
cameras online / offline
doors opened
queues too large
hard drive error
AI processor error
mains power connected / disconnected
aux power connected / disconnected
battery shunt error
solar charger error
temperature thresholds exceeded
internet speed threshold exceeded
router signal threshold exceeded
cpu load exceeded
Error states can be manually closed using the 'Close' button. However, be aware that this is only useful if the error state has got 'stuck' and hasn't automatically closed itself.
Examples of when this might happen are if the system's definition was changed, and the door sensors were removed. If the system last reported that the doors were open, there will never be a close event and you would need to manualyl close it.
If you try and close an error state that is still active, a new error state will be generated a couple of minutes later for the same error. Therefore it is necessary to fix the cause of the error to make it go away.
