Rate limits
The Giraffe Cloud has various rate limits to prevent thousands of email alerts being sent out in short succession. These rate limits are managed per user.
PIR sensors
1 notification per minute
Wireless PIR sensors
1 notification per minute
Objection detection
1 notification per minute
All other event types
No rate limit
The way the system works internally is:
when a notification is sent out to a user successfully, we set a cache key with an expiry date in the future (for example 1 minute)
when we try and send a notification to a user, we first check if a cache key already exists for the type of notification.
if a cache key exists, we discard the notification.
Note that rate limits for the ARC integration are slightly different. Please see the ARC integration page for more details.
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